Terms of Service

1. Acceptance

By accessing this website or engaging Brazen Labs (Pty) Ltd ("Brazen Labs", "we", "us") for services, you agree to these Terms of Service. If you do not agree, please do not use this website or our services.

2. Services

Brazen Labs provides custom software development, AI product consulting, and technology platform services. The specific scope, deliverables, timelines, and fees for any engagement are agreed in a separate written agreement or Statement of Work ("SOW") signed by both parties.

3. Website use

You may use this website for lawful informational purposes only. You must not attempt to disrupt the website, submit false or malicious information, scrape content at scale, or impersonate Brazen Labs or its representatives.

4. Intellectual property

All content on this website — including text, illustrations, code examples, and graphics — is the property of Brazen Labs and protected by applicable intellectual property law. You may not reproduce or redistribute any content without written permission.

For client project work, ownership of deliverables is governed by the applicable SOW. Unless stated otherwise, Brazen Labs retains ownership of generic tools, frameworks, and know-how developed in the course of the engagement.

5. Confidentiality

Information shared with us during the consultation or project process is treated as confidential. We will not disclose client information to third parties except as required to deliver the agreed services or as required by law.

6. Payment

Payment terms are set out in the relevant SOW or proposal. Invoices are due within the period stated. We reserve the right to pause or terminate work if invoices remain unpaid beyond the due date after reasonable notice.

7. Disclaimer of warranties

This website and its content are provided "as is" without warranties of any kind. We do not warrant that the website will be error-free, uninterrupted, or free of viruses. We make no representations about the accuracy or completeness of any information on this website.

8. Limitation of liability

To the fullest extent permitted by law, Brazen Labs will not be liable for any indirect, incidental, special, or consequential damages arising from use of this website or our services. Our total liability for any claim arising under these terms is limited to the fees paid by you in the 3 months prior to the claim.

9. Governing law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts of the Western Cape, South Africa.

10. Changes to these terms

We may update these terms from time to time. The effective date above will reflect the most recent revision. Continued use of the website after changes constitutes your acceptance of the revised terms.

11. Contact

For questions about these terms, please contact us at contact@brazenlabs.co.za.